{"id":46,"date":"2017-09-08T14:11:18","date_gmt":"2017-09-08T14:11:18","guid":{"rendered":"http:\/\/www.aoconsultingllc.net\/?page_id=46"},"modified":"2017-11-16T20:28:01","modified_gmt":"2017-11-16T20:28:01","slug":"managed-it","status":"publish","type":"page","link":"https:\/\/www.aoconsultingllc.net\/?page_id=46","title":{"rendered":"Managed IT"},"content":{"rendered":"
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It\u2019s easy to forget about your computer network until problems happen. Telephones go down, computers crash, passwords are lost, email stops working, and the list goes on. Without proper technical support in place, this downtime translates into idle employees, frustrated customers, and lost profits, which can be extremely damaging to your business.
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Managed IT Services, the cost-effective practice of outsourcing Help Desk support and other IT responsibilities to a third party provider, is the economical IT solution of choice among successful businesses.<\/span><\/p>\n

Managed IT Service solutions from Alpha & Omega Consulting are designed to increase your return on technology investments by creating and supporting a stable and secure IT infrastructure. Solutions are created for your unique business needs and delivered through a combination of remote and on-site services.\u00a0 We believe our job is to help you stay ahead of the curve, so you can focus on what you do best, growing your business.
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Remote Help Desk Support<\/span><\/h4>\n

Our world class help desk software makes it\u00a0simple\u00a0for your employees to notify us when there is an\u00a0IT\u00a0issue; whether\u00a0by email, web portal, or telephone. \u00a0Remote support sessions can resolve most needs related to a user\u2019s operating system, internet connectivity, email access, and the correct installation and functioning of applications. Our remote diagnostic tools allow your employees to get back to work quickly without waiting for an on-site appointment, saving you time and money.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><\/div>

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On-Site Service Support<\/span><\/h4>\n

For complex support needs that cannot be resolved remotely, one of our qualified technicians or engineers will be sent to your location based on an established service level agreement (SLA). Scheduled on-site visits may also be included in your Managed Services Agreement. We create individualized SLAs to meet your business's needs. When we need to come on-site, you can rest assured that our field technicians and engineers are well-trained, professional, and courteous.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div>

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24x7 Network Monitoring<\/span><\/h4>\n

Our network monitoring software offers real-time status and alerts, allowing us to proactively monitor your critical devices and systems. With the ability to monitor network switches, servers, workstations, devices critical to security and more, our network monitoring system can often detect an issue before your business even knows a problem exists. \u00a0When an issue is detected, the software automatically creates a ticket in our system for resolution.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><\/div>

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Asset Management<\/span><\/h4>\n

Included with our Managed Services is a comprehensive asset management system. You can\u00a0get a consolidated view of computer hardware profiles and installed software across your network,\u00a0know what versions of required software are installed across your network, reconcile deployed software licenses with purchased licenses and get\u00a0a detailed list of hardware assets and installed software including those required for compliance audits.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div>

Our Managed IT Services provide<\/span><\/span><\/p>\n<\/div><\/div><\/div><\/div>

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One Low Monthly Rate<\/h3>

for all your managed IT service needs<\/p>\n<\/div><\/div><\/div>

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A Cost Effective Plan<\/h3>

that allows you to budget predictably<\/p>\n<\/div><\/div><\/div>

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Peace of Mind<\/h3>

knowing that your systems are being monitored 24\/7<\/p>\n<\/div><\/div><\/div>

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Live Help Desk Support<\/h3>

during business hours; after-hours emergency support as contracted<\/p>\n<\/div><\/div><\/div><\/div>

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Fewer Disruptions and Downtime<\/h3>

for improved employee productivity<\/p>\n<\/div><\/div><\/div>

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Service and Support<\/h3>

for all hardware and software in your business<\/p>\n<\/div><\/div><\/div>

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Comprehensive Protection<\/h3>

to ensure your data and network are secure<\/p>\n<\/div><\/div><\/div>

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Eliminate IT frustrations and prevent downtime by\u00a0utilizing a cost-effective plan for all of your managed services needs.<\/em><\/span>\u00a0<\/b>Contact us today to schedule a FREE on-site network assessment. Once complete, we will quote you a low, monthly, fixed rate to support all of your technology needs.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"

It\u2019s easy to forget about your computer network until problems happen. Telephones go down, computers crash, passwords are lost, email stops working, and the list goes on. Without proper technical support in place, this downtime translates into idle employees, frustrated customers, and lost profits, which can be extremely damaging to your business. Managed IT Services,…<\/p>\n

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